SHIPPING & DELIVERY
Packages are shipped by UPS Ground unless shipping to a post office box or other methods are chosen during the checkout process.
DRE Records Sharing and Retention
At times Access License Schools may be required by the Department of Real Estate to share records with them or outside entities conducting audits. Additionally, records are maintained for 5-years after course completion or the enrollment date if the course was not completed.
Real Estate Pre-Licensing Course Return Policy
Refunds must be requested within 30 days of purchasing an Online or Print Course. Courses cannot be returned if the final examination has already been started by the student. The Crash Course (Exam Prep) portion of the course is included for free and is therefore non-refundable. Course fees are not transferable.
- Online Courses: Upon receiving a refund, students will no longer be able to log in and complete their courses.
- Print Courses: All course materials must be returned in their original condition. Refunds will not be made if course materials have been written in (including erasures) or marked with a highlighter. Return shipping charges are non-refundable.
Crash Course (Exam Prep) Money-Back Guarantee and Return Policy
If you do not pass the State Broker’s or Salesperson’s examination on your first attempt, simply return our course materials with a copy of your Department of Real Estate failure notice within 14 days of the date of the notice to receive a refund.
- Online Crash Course: Upon receiving a refund, students will no longer be able to log in and access the course material.
- Print Course: All course materials must be returned in their original condition. Refunds will not be made if course materials have been written in (including erasures) or marked with a highlighter. Students are responsible for return shipping expenses.
- Students who received a free Crash Course in a package with Pre-Licensing (qualifying) courses are not eligible for a refund on completed Pre-Licensing courses, the Online Crash Course, or Print Exam Prep Course.
Return Shipping Address
Be sure to include your full name and address, a brief explanation for the return, and your failure notice (if applicable).
Access License Schools
1439 Shore Street
West Sacramento, CA 95691